FAQs

Q: Can you ship your cookies?
A: Yes! We can ship our cookies anywhere in the state of Ohio.

Q: Do you deliver?
A: No we do not

Q: Will my cookies break during shipping?
A: We use various methods to ensure careful packaging, but Cookie Pops and More is not responsible for any breakage during shipment.

Q: Can you create custom made cookies that are not on your website?
A: Yes! For questions about a custom order just send us an email!

Q: Does fancy packaging cost extra?
A: All of our cookie orders include beautifully decorated packaging.

Q: How much do we pay for shipping?
A: Shipping varies and is listed at checkout

Q: How far in advance should I order my cookies?
A: We accept cookie orders at least 10 days in advance and you can choose a more specific date at check out. For holidays such as Valentine's Day we accept orders until booked and will ship the cookies to you 2-4 days before the holiday. If you have questions about receiving holiday cookies at a different date than the actual holiday, send us an email! 

Q: Can we change the colors or designs on any of your cookies?
A: No, we cannot, but you can email us regarding questions about custom made cookie orders. 


For more information check out our terms and conditions!